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Technical support

From these pages you will find technical information of our products and guides for problem situations. You can also contact technical support.

Downloadable files (Manuals, specifications, drivers) Contact Technical support


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Downloadable files

TFT-monitors PDF-document logo Manufactured by Alpha Point Ltd.
Product name Display size Mounting drawing
AP800PRO 18.1" AP800PRO_mounting_dimensions.pdf ( 56K )
AP800PRO/RACK 18.1" AP800PRO_RACK_mounting_dimensions.pdf ( 61K )

Touch Screen   For touch screen monitors/KITs manufactured by Alpha Point Ltd.

Drivers
Operating system Interface    
  Serial port (RS-232) USB PS/2
DOS Download (134K ) - Download (236K )
Windows 3.1 Download ( 64K ) - Download (1.7M )
Windows 95/98/ME Download (773K ) Download (734K ) Download (1.7M )
Windows NT 4.0 Download (1.2M ) - Download (797K )
Windows 2000 Pro Download (773K )
Download* (238K )
Download (734K ) Download (1.7M )
Linux Download ( 27K ) - -
(.exe files self extracting. Linux-drivers need a special controller to function.)
*) This enables touch screen for all Windows 2000 users. Normal driver enables it for administrators only.

Touch Screen
mounting instructions (270K ). (for KITs)


TFT-panels TFT panels manufactured by LG.Philips LCD

ModelPDF document Display size Resolution Brightness (cd/m²) Contrast Viewing angle (hor. º/ ver. º) Connector
LB064V02-A1, 674K 6.4" VGA 250 300 90/50 TTL, LG 30-pin
LB104V03-A1, 1.0M 10.4" VGA 400 300 120/90 (min) TTL, Hirose 41-pin
LP104S5, 535K 10.4" SVGA 170 200 80/40 (min) TTL, JAE 30-pin
LB121S02, 458K 12.1" SVGA 300 200 120/95 TTL, Hirose 41-pin
LC151X01, 489K 15.1" XGA 400 350 120/90 LVDS, Hirose 20-pin
LM151X4-A3, 794K 15.1" XGA 250 300 150/115 TTL, Hirose 41-pin
LM151X05, 363K 15.1" XGA 200 300 150/115 TTL, Hirose 41-pin
LM181E05, 636K 18.1" SXGA 250 350 160/160 LVDS, Molex 30-pin
LC201V02, 893K 20.1" VGA 450 400 170/170 TTL, Hirose 41-pin
LM201U02, 819K 20.1" UXGA 250 350 160/160 (min) TMDS, JAE 21-pin
LC230W01, 864K 23" W-XGA 450 400 170/170 LVDS, Hirose 20-pin
LC300W01, 473K 30" W-XGA 450 350 170/170 LVDS, Hirose 20-pin
LC320W02, 1.0M 32" 1366x768 500 600 176/176 LVDS
LC420W02, 834K 42" 1366x768 500 400 176/176 LVDS
LC550W01, 1.0M 55" 1920x1080 500 550 (1200) 176/176 LVDS


EOL or otherwise hard to get panels

Model Display size Resolution Brightness (cd/m²) Contrast Viewing angle (hor. º/ ver. º) Connector
LP064V1, 292K 6.4" VGA 150 100 (min) 80/40 TTL, Hirose 31-pin
LB064V02-B1, 881K 6.4" VGA 200 TBD 90/50 TTL, LG 30-pin
LP104V2-W, 227K 10.4" VGA 200 150 140/95 (min) TTL, Hirose 31-pin
LC104S1, 708K 10.4" SVGA 120 (+transflectivity) 40 50/70 (min) LVDS, JST 20-pin
LB121S1-A2, 580K 12.1" SVGA 300 200 120/95 TTL, Hirose 41-pin
LC121S1, 475K 12.1" SVGA 80 (+transflectivity) 30/5 40/60 (min) LVDS, Hirose 20-pin
LM151X3-A2, 631K 15.1" XGA 250 300 150/115 Double TTL, Molex 80-pin
LM157E1-A2, 481K 15.7" SXGA 200 250 120/90 LVDS, Hirose 30-pin
LM181E3-A2, 494K 18.1" SXGA 220 250 160/160 LVDS, LGC 21-pin
LM181ES-A3, 459K 18.1" SXGA 200 300 160/160 LVDS, LGC 21-pin
LM201U1-A1, 576K 20.1" UXGA 250 300 160/160 (min) TMDS, JAE 21-pin
LM220W1-A2MN, 676K 22" W-SXGA 180 300 140/140 TMDS, 20-pin DFP



EL-terminals and controllers Manufactured by Alpha Point Ltd.
Product code Manual
AP200 / AP988200 man200.zip (181K )
AP300 / AP988300 man300.zip (203K )


Contact technical support

With the form below you can easily contact our technical support. Please enter at least your name, company and email information. Also product code and serial number(s) are required. Please try to be as thorough as you can with problem description. We will not reveal any of your information to third parties.
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contact Alpha Point Ltd.
Name
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Mail address
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Email address
Phone number
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Product code
Serial number(s)

Description of the problem (Please be as accurate as you can, enviroment and situation when problem occures, operating system in use, possible drivers in use (Touch Screen) etc.)




All material found on these pages is the property of Alpha Point Ltd. © Alpha Point Ltd. 1994-2017
Alpha Point Ltd., Maatullinaukio 10 B, 00750 Helsinki, Finland. Pho. +358-9-3464341, Fax. +358-9-3464342. http://www.alpha.fi, info@alpha.fi